Terms and Conditions
■ The Autumn term starts on Tuesday 10th September and ends on Friday 6th December, for a total of 12 weeks. There are no classes during half-term (w/c 28th October). Tuesday and Friday classes are the same.
■ Classes are held at the Ware Arts Centre/Southern Maltings, in the North Cowl Room (first floor).
Please use the east side entrance and leave your pushchair in the buggy area downstairs.
Parking is available at the Pay and Display Car Park adjacent to the venue in Kibes Lane.
Sat Nav: Use SG12 7BS for directions to Kibes Lane car park.
■ Classes are held in a small room so space is limited. Therefore, we can only accept one accompanying adult.
■ Each class lasts 40 minutes with a maximum of 15 children (and their carer). Sessions are £6 PAYG, or £5 per session if you book for the whole term (12 weeks). There is a 25% discount for siblings over 18 months old (at checkout). Siblings under 12 months can attend the sessions free of charge.
■ All bookings and payments must be made online in advance. Cash payments are not accepted.
■ If you are unable to attend one of your regular classes you may make up the missed class by attending the other class in the week. Please check for availability before attending a different class, at least 24 hours in advance.
We are unable to give refunds for missed classes that you are not able to make up as described above.
■ Your child is your responsibility during classes. Although we try our best to provide a safe environment, we do not assume liability for the health and safety of you or your family.
■ Class time should be enjoyable for all. If your child is upset / distressed or making lots of noise and is therefore disrupting the class, and you are unable to calm / quieten them quickly, please take them into another room, away from the main group to comfort them and calm them down. If it’s your baby who is crying, please feel free to bring your older child to sit next to me if you need to while you comfort / feed your baby.
■ No food or drinks are allowed during classes, apart from breast or bottle feeding.
■ The use of mobile phones is strictly prohibited during classes, except to take pictures or videos of your child. If you wish for another child to be in the picture or video, please seek permission from the adult accompanying that child before taking pictures.
■ Please bring only healthy children to class. Your child should remain at home if he or she has had a fever, vomited, or had diarrhoea within the past 24 hours or if s/he is exhibiting contagious cold symptoms (usually during the first few days of a cold). If you see another child with a runny nose or cough, do not automatically assume the child is contagious. Allergy symptoms can resemble cold symptoms. We reserve the right to refuse admittance to the class if we feel that the child is too ill to participate.
■ At French Frogglers we let the child be the guide. At this early age, not participating in an activity is entirely appropriate. As with anything new it often takes a few weeks for children to settle in to the classes, and it is not expected that they will want to join in with everything straight away, or be able to concentrate for the full session to begin with. After all, part of the reason for coming to the classes is to develop these (as well as many other) skills, and this does take time. Our group activities are encouraged but we never want to force a child to participate; rather we feel that each child should be able to join the activities at his or her own pace.
Children learn in different ways, some will participate, some will learn by watching and others by listening. We often hear from parents that a child who seemed not to be participating will repeat the songs and activities later at home. It is worth noting, though, that the more enthusiastic you are about the activities, the more likely your child is to want to join in, and the quicker they will feel at ease.
It can also be seen that children progress much more quickly in the skills that the classes promote when the classes become part of their weekly routine, rather than something that they attend now and then. Once they settle in and become used to the classes most people find that the child’s enjoyment of the sessions and their level of development increases enormously.